MCS Information Technology Department
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No sound out of headphones on Chromebooks
Hard drive or CD not showing on desktop.
Allow students to view Youtube video
Activating Smart Notebook SY18-19
Copiers & Printers
Printing to Copiers
Setting up Single Sided Printing
Print Document with Track changes.
Can not print to ANY printers or copiers and/or an error is received like "no paper in tray".
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No Data Message for Students in GoGuardian Teacher
GoGuardian Teacher Training Guide
Create Student Account
Mouse scroll button sluggish or does not work.
Swivl User Guide
iPad will not turn on. Only Apple logo appears and then the screen goes blank again.
When starting browser, screen displays can't open web page or can't find server.
Cancel a Leave Request
You hear a dial tone but can not dial out.
No dial tone is heard.
No image or inaccurate/strange colors being projected
Can't see image on screen and computer or laptop at the same time.
Image upside down and/or keystone needs adjusting.
Smartboard Pen(s) Do Not Work.
General SmartBoard Cleaning.
No sound from SmartBoard speakers.
Removing dry erase marks on Smart Board
Removing permanent marker from your SmartBoard.
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Static or no Sound in Lightspeed Sound System Speakers
Epson 595 Sound
Viruses, Malware, etc.
Sophos Anti-Virus THREAT ALERTS
Mac Malware Removal Part 1: Install Malwarebytes for Mac
Mac Malware Removal Part 2: Run Malwarebytes Scan
Wireless Access Points
Too many redirects error.
Cursor moves on the Start Screen
Resetting your keychain password.